ALL OUR PRODUCTS

Return Policy:

Thank you for choosing Premier Street as your trusted marketplace. We are committed to offering you top-quality products and exceptional customer service. In the event that you are not completely satisfied with your purchase, we have designed a comprehensive return policy to ensure your peace of mind.

1. Eligibility:
- Returns are accepted within 14 days from the date of delivery.
- The item must be unused, in its original packaging, and in the same condition as when received.
- Personalized or custom-made items cannot be returned unless there is a manufacturing defect.

2. Process:
- To initiate a return, please contact our customer service team within the specified return period.
- Provide your order details and reason for the return.
- Our team will guide you through the return process, providing you with a return authorization number (RA#) and the address for the return shipment.

3. Return Shipping:
- The cost of return shipping will be the responsibility of the customer, except in cases where the return is due to a defective or damaged item.
- We recommend using a tracked shipping method for returns to ensure the safe delivery of your package.
- Premier Street will not be responsible for any lost or damaged items during return shipping.

4. Refund:
- Once we receive your returned item and ensure it meets our return policy criteria, we will initiate the refund process.
- Refunds will be issued in the original form of payment.
- Please note that it may take 5-7 business days for the refund to be processed and reflected in your account, depending on your payment method and financial institution.

5. Exchanges:
- We currently do not offer direct exchanges. If you wish to exchange an item, you may return it as per our return policy and place a new order for the desired item separately.

6. Exceptions:
- Items purchased during clearance sales, promotions, or other special offers may have different return policies, which will be clearly stated at the time of purchase.
- We reserve the right to refuse returns that do not meet our return policy criteria or are outside the specified return period.

At Premier Street, we aim to provide you with a smooth and hassle-free shopping experience. If you have any further questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team.