Delivery Policies

 We know how important it is to receive your goods when you expect them, especially if you've ordered something for a specific occasion. We use the Royal Mail to deliver our products.

 All deliveries are tracked.

 Delivery services to the UK Mainland includes

• Standard Delivery
• Next Day Delivery

 For International delivery, costs are below.

 Standard Delivery UK. 

• Delivery is within 4 working days from the moment you submit your order.
• Delivery is Monday to Saturdays (excluding Public Holidays).
• If your order is above £75.00, no delivery charge will be applied. If your order value is less than this, the delivery charge is £5.00.
• We’ll email you once your parcel has been shipped from our warehouse.
• A signature will be required on receipt.
• If you're not available to take delivery of your parcel, Royal Mail will leave a delivery card advising how to arrange collection.

We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Periodic technical updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services may be temporarily unavailable.

Teddy Edward cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the Royal Mail.

 UK Next Day Delivery

• Delivery is on the next day (Monday-Friday) if ordered before 3pm (Monday-Friday).
• Orders placed after 3pm will be delivered within 2 days.
• Delivery is excluded on Public Holidays.
• Next Day Delivery costs just £10.00.
• Delivery is fully tracked.
• We’ll email you once your parcel has been shipped from our warehouse.
• A signature will be required on receipt.
• If you're not available to take delivery of your parcel, the Royal Mail will leave a delivery card advising how to arrange collection.

We aim to meet these delivery times but during busy periods (including sale) deliveries may occasionally take a little longer. Periodic technical updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services may be temporarily unavailable.

Teddy Edward cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for Royal Mail.

European Deliveries

Including

Belgium

Denmark

France

Germany

Guernsey

Hungary

Ireland

Isle Of Man

Italy

Jersey

Netherlands

Norway

Spain

Sweden

Switzerland

• Delivery is within 5 working days from the moment you submit your order.
• Delivery is Monday to Saturdays (excluding Public Holidays).
• The delivery charge is £14.00.
• We’ll email you once your parcel has been shipped from our warehouse.
• We use Royal Mail to ship our product who team up with local delivery companies, which vary by country.
• A signature will be required on receipt.
• If you're not available to take delivery of your parcel, Royal Mail will leave a delivery card advising how to arrange collection.

We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally technical updates to our systems or force majeure events, such as extreme weather conditions may disrupt service.

Teddy Edward cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

 North America Deliveries

Including

United States of America

Canada

• Delivery is within 5 working days from the moment you submit your order.
• Delivery is Monday to Saturdays (excluding Public Holidays).
• The delivery charge is £16.00.
• We’ll email you once your parcel has been shipped from our warehouse.
• We use Royal Mail to ship our product who team up with local delivery companies, which vary by country.
• A signature will be required on receipt.
• If you're not available to take delivery of your parcel, Royal Mail will leave a delivery card advising how to arrange collection.

 We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally technical updates to our systems or force majeure events, such as extreme weather conditions may disrupt service.

Teddy Edward cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

 

China  Deliveries

Including

China Mainland

Hong Kong

• Delivery is within 7 working days from the moment you submit your order.
• Delivery is Monday to Saturdays (excluding Public Holidays).
• The delivery charge is £20.00.
• We’ll email you once your parcel has been shipped from our warehouse.
• We use Royal Mail to ship our product who team up with local delivery companies, which vary by country.
• A signature will be required on receipt.
• If you're not available to take delivery of your parcel, Royal Mail will leave a delivery card advising how to arrange collection.

 We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally technical updates to our systems or force majeure events, such as extreme weather conditions may disrupt service.

Teddy Edward cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

 Japan Deliveries

• Delivery is within 7 working days from the moment you submit your order.
• Delivery is Monday to Saturdays (excluding Public Holidays).
• The delivery charge is £20.00.
• We’ll email you once your parcel has been shipped from our warehouse.
• We use Royal Mail to ship our product who team up with local delivery companies, which vary by country.
• A signature will be required on receipt.
• If you're not available to take delivery of your parcel, Royal Mail will leave a delivery card advising how to arrange collection.

 We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally technical updates to our systems or force majeure events, such as extreme weather conditions may disrupt service.

Teddy Edward cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

 Australia Deliveries

• Delivery is within 7 working days from the moment you submit your order.
• Delivery is Monday to Saturdays (excluding Public Holidays).
• The delivery charge is £30.00.
• We’ll email you once your parcel has been shipped from our warehouse.
• We use Royal Mail to ship our product who team up with local delivery companies, which vary by country.
• A signature will be required on receipt.
• If you're not available to take delivery of your parcel, Royal Mail will leave a delivery card advising how to arrange collection.

 We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally technical updates to our systems or force majeure events, such as extreme weather conditions may disrupt service.

Teddy Edward cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

New Zealand Deliveries

•  Delivery is within 7 working days from the moment you submit your order.
• Delivery is Monday to Saturdays (excluding Public Holidays).
• The delivery charge is £30.00.
• We’ll email you once your parcel has been shipped from our warehouse.
• We use Royal Mail to ship our product who team up with local delivery companies, which vary by country.
• A signature will be required on receipt.
• If you're not available to take delivery of your parcel, Royal Mail will leave a delivery card advising how to arrange collection.

 We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally technical updates to our systems or force majeure events, such as extreme weather conditions may disrupt service.

Teddy Edward cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

Singapore Deliveries

• Delivery is within 7 working days from the moment you submit your order.
• Delivery is Monday to Saturdays (excluding Public Holidays).
• The delivery charge is £20.00.
• We’ll email you once your parcel has been shipped from our warehouse.
• We use Royal Mail to ship our product who team up with local delivery companies, which vary by country.
• A signature will be required on receipt.
• If you're not available to take delivery of your parcel, Royal Mail will leave a delivery card advising how to arrange collection.

 We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally technical updates to our systems or force majeure events, such as extreme weather conditions may disrupt service.

Teddy Edward cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.