If you are unhappy in any way with any item(s) you purchase, we would ask that you contact us within 48 hours of receiving the package, and we will do all that we can to rectify the situation. Usually through replacement of products / credit to your account, or if this is unsatisfactory through a complete refund.

At Parker’s we hold your satisfaction in the highest regard, so you can order with complete confidence in both our products and the service we provide. If at any time you have any questions or issues with an order, simply contact Customer Service on 716 823 3772 or email help@parkersgb.com.

We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided; which are confirmed on the order invoice. On the rare occasion that items arrive damaged please include photos with your correspondence so we are able to send those on to the carrier. Parker’s LLC reserves the right to refuse replacement or refunding of items due to issues we deem to be a matter of personal taste.